A Valley consulting firm that helps companies implement and manage ServiceNow platforms has leased office space in Chandler to keep up with its rapid growth since launching in January.
KeenStack leased 4,650 square feet of office space at The Park at SanTan, 3075 W. Ray Road. It will take occupancy of the space in September, according to the company.
“This new office is more than just a place to work; it’s a symbol of the energy and vision behind what we’re building,” Thiru Thangarathinam, founder and CEO of KeenStack, said in a statement. “We’ve been busy proving what’s possible with ServiceNow in health care, government agencies, and IT organizations. Now, we’re doubling down on the people and partnerships that will carry us into our next chapter.”
ServiceNow is an AI-driven, cloud-based program used by businesses to automate workflows.
Noah Anastassatos and Jared Cauffield of Western Retail Advisors represented KeenStack in the transaction.
Thangarathinam, a Valley tech entrepreneur, launched KeenStack in January after a successful exit in 2022 of his Chandler-based Salesforce consulting company, MST Solutions. He built MST into a $30 million entity before selling it to India-based software company Mastek in 2022, the Business Journal previously reported.
In January, Thangarathinam told AZ Inno he had similar ambitions of scaling KeenStack into a $50 million company over the next five years, with plans to create 150 new tech jobs in Chandler within 18 to 24 months.
Since then, Thangarathinam has expanded KeenStack’s headcount from five employees to 48 worldwide.
KeenStack plans to double headcount by end of 2026
By the end of 2026, KeenStack expects to increase its workforce to 100 global employees, double the size of its team and footprint in India and complete more than 500 ServiceNow certifications, according to the company.
KeenStack is hiring for ServiceNow account executives, architects, business analysts and developers, according to the company’s website.
KeenStack helps companies implement and manage ServiceNow platforms, which are used by several Fortune 1000 companies for ticketing, service and incident management. While companies typically use ServiceNow for IT service management, the AI-powered platform also serves as the central hub to streamline operations and reduce costs in other departments, such as human resources and customer service.
KeenStack declined to disclose its number of clients due to “sensitive contract agreements and the industries its serves.” However, a KeenStack spokesperson told AZ Inno the company has a “solid mix of enterprise and midsize clients.”
KeenStack developing AI-powered health care referral management platform
When Thangarathinam launched KeenStack earlier this year, he said that Arizona would be a significant focus area for the company, which aims to increase its client base in the education and health care sectors.
KeenStack is in the final stages of developing its AI-powered health care referral management platform built on ServiceNow with plans for a late-2025 launch. The platform accelerates how health systems process inbound referrals, while reducing delays and improving the overall patient experience, according to the company.
What’s more, KeenStack inked a partnership with Tenon to integrate the Indiana-based software firm’s advanced marketing automation platform into its enterprise workflows, which further strengthens its ServiceNow offerings for clients.
In addition, KeenStack in March entered into a partnership with Canada-based software development Dyna Software Inc., which created GuardRails, a DevOps governance tool built on ServiceNow. Together, the companies provide customers with DevOps and governance technology to reduce operational risks and reduce costs.
“Our partnership with GuardRails supports governance and platform health, helping clients scale securely,” a KeenStack spokesperson told the Business Journal. “In both cases, KeenStack delivers services around these technologies as part of our end-to-end consulting approach.”
By Amy Edelen – Reporter, Phoenix Business Journal
This article was originally published on Phoenix Business Journal.
