How can healthcare organizations stop losing patients and revenue through referral leakage? In this episode, we sit down with Drew Koerner, Healthcare CTO at ServiceNow, and Elevsis Delgadillo, SVP Customer Success at KeenStack, to uncover how automation and AI are transforming medical referral management.
This episode reveals how healthcare systems can eliminate the 55-65% referral leakage that costs organizations up to $821K-$971K in lost revenue per physician annually. Learn about cutting-edge document processing, predictive analytics for referral prioritization, and the strategic partnership between ServiceNow’s platform capabilities and KeenStack’s specialized healthcare expertise.
Whether you’re a healthcare executive, IT professional, or operations leader, this discussion provides actionable insights on transforming outdated manual processes into seamless, AI-driven workflows that improve both patient outcomes and organizational efficiency.
Ready to revolutionize your referral management? Book a demo and explore our healthcare solutions at keenstack.com/industries/healthcare/referral-management
