KeenStack Launches AI-Powered Healthcare Referral Management Solution on ServiceNow

New solution reduces referral loss, automates intakes, andimproves coordination, enhancing efficiency and patient care Chandler, AZ August 26, 2025 — KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow, today announces the launch of its AI-powered Healthcare Referral Management Solution. Built on ServiceNow, the system streamlines referral intake, validation, […]

Stop Revenue from Walking Out Your Door: Fix Your Referral Process

Healthcare organizations face a staggering reality: over 50% of referrals leak to out-of-network providers and only 65% of referrals never convert into scheduled appointments. This referral black hole drains millions from health system revenue while delaying critical patient care. The culprit? Outdated manual processes that turn what should be seamless patient handoffs into operational nightmares. […]