Accessium Group and KeenStack Announce Strategic Partnership to Transform Healthcare Technology Solutions

Chandler, AZ – Accessium Group and KeenStack have announced a strategic partnership combining decades of healthcare expertise with cutting-edge AI technology. This collaboration will deliver end-to-end consulting and technology solutions, enhancing efficiency, scalability, and innovation for healthcare organizations. The partnership merges Accessium Group’s IT, security, and compliance expertise with KeenStack’s AI and ServiceNow optimization capabilities. […]

KeenStack Joins Chandler’s Innovation Hub with New Office

Ribbon Cutting Ceremony Scheduled for October 15 Chandler, Ariz.— KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow, will occupy nearly 5,000 square feet of office space at The Park at SanTan, located at 3075 W Ray Road within the Price Corridor. The company will celebrate the opening of […]

KeenStack Launches AI-Powered Healthcare Referral Management Solution on ServiceNow

New solution reduces referral loss, automates intakes, andimproves coordination, enhancing efficiency and patient care Chandler, AZ August 26, 2025 — KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow, today announces the launch of its AI-powered Healthcare Referral Management Solution. Built on ServiceNow, the system streamlines referral intake, validation, […]

Origin DNA: A Strategic Lens for Selecting Your Next CRM

Most CRM failures don’t occur during implementation; they happen at selection, when leaders choose a platform that was never designed to meet their most critical needs. Choosing your next CRM should be more than a feature comparison; it should be a strategic decision rooted in how that platform was originally built and why. What I […]

Stop Revenue from Walking Out Your Door: Fix Your Referral Process

Healthcare organizations face a staggering reality: over 50% of referrals leak to out-of-network providers and only 65% of referrals never convert into scheduled appointments. This referral black hole drains millions from health system revenue while delaying critical patient care. The culprit? Outdated manual processes that turn what should be seamless patient handoffs into operational nightmares. […]

ServiceNow Best Practices: Keep Your Instance Clean

ServiceNow instances can quickly become cluttered with technical debt, creating roadblocks that slow upgrades, degrade performance, and limit your ability to harness cutting-edge platform features. At KeenStack, we’ve witnessed how maintaining a streamlined, baseline-aligned instance drives transformational results for organizations seeking operational excellence. Whether you’re an analyst optimizing workflows, an architect designing scalable solutions, or […]

Risk Never Sleeps: The Startup Prescription for Healthcare IT – Part 2

Are you getting the most out of the platforms you already use? In this episode, Elevsis Delgadillo discusses how healthcare organizations can maximize tools like ServiceNow to cut costs, streamline tech, and address staffing challenges. He highlights that true transformation isn’t just about technology; it takes strong change management, transparent leadership, and engaging frontline teams […]

Risk Never Sleeps: The Startup Prescription for Healthcare IT – Part I

This is the story of a healthcare IT leader who traded managing a 450-person team for the challenges of startup life and ended up selling the very technology he once bought. In this episode, Elevsis Delgadillo, SVP of Customer Success at KeenStack, shares how his 14 years in healthcare IT prepared him for the fast-paced […]

How KeenStack Achieved 70% Time Savings with ServiceNow’s Now Assist

Artificial Intelligence has moved from theory to a practical tool for delivery excellence. At KeenStack, our use of ServiceNow’s Now Assist shows how AI automation can transform project execution and improve client outcomes. As a leader in ServiceNow solutions, we’ve integrated Now Assist into our delivery processes, gaining efficiency without compromising quality. With up to […]