3CLogic and KeenStack Partner to Deliver Next-Generation Healthcare Experiences on ServiceNow
3CLogic, the leading Voice AI and cloud contact center platform purpose-built for ServiceNow, and KeenStack, experts in AI-driven digital transformation and deep healthcare industry knowledge, today announced a new partnership set to redefine how healthcare organizations leverage the Now Platform. The collaboration will bring together advanced AI-powered engagements and customized ServiceNow solutions to address the […]
KeenStack CEO Thiru Thangarathinam Honored as a 2025 AZ Business Angel of the Year
Award recognizes visionary leaders whose philanthropy, service, and community partnerships are transforming Arizona for the better Chandler, Ariz – KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow, today announced that Founder and CEO Thiru Thangarathinam has been recognized as a 2025 AZ Business Angel of the Year by AZ […]
Thiru Thangarathinam Named to the 2026 “Who’s Who in Arizona Healthcare” by AZ Big Media List
Recognition honors leaders shaping the future of healthcare through innovation, impact, and service to Arizona communities. Chandler, Ariz — KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow, today announces that its Founder and CEO, Thiru Thangarathinam, has been recognized by AZ Big Media in the “Who’s Who in […]
Turning Cloud Commitments into Strategic Momentum with ServiceNow
Organizations often approach the final stretch of their cloud spend commitments, whether through Azure MACC or AWS EDP or PPA, with a sense of urgency instead of intention. As expiration nears, many teams rush to use remaining funds and end up with low-value assets or redundant services that add little long-term benefit. At KeenStack, we […]
KeenStack Launches AI-Powered Healthcare Appeals & Grievances Management on ServiceNow
Chandler, AZ – KeenStack, a ServiceNow Partner specializing in healthcare automation, today announced the launch of its AI-Powered Healthcare Appeals & Grievances Management application, now available on the ServiceNow Store. Built natively on ServiceNow, the solution helps U.S. health plans automate and orchestrate the complex appeals and grievances (A&G) process, combining AI-driven intake, workflow automation, […]
Untangling Healthcare’s Appeals and Grievances for Payers
When a claim is denied, the appeals and grievances process is what gives members a way to ask for a review and make sure the right outcome is reached. On the surface, it’s about fairness and compliance. In reality, it’s one of the more complicated and resource-heavy workflows payers have to manage. There are multiple […]
Quality Clouds and KeenStack Partner to Deliver Trusted AI and Governance in ServiceNow Development
Chandler, AZ — Quality Clouds, a leading provider of governance and quality analysis solutions for the ServiceNow-native DevSecOps platform, today announced a strategic partnership with KeenStack, a specialized ServiceNow professional services consulting firm. The partnership combines KeenStack’s ServiceNow delivery expertise with Quality Clouds’ governance platform to help organizations adopt automation and AI safely within their […]
Automating Healthcare Referral Management on Health Innovation Matters Podcast
0:00 / 0:00 Health Innovation Matters In the latest episode of Health Innovation Matters, Michael Levin-Epstein interviews Elevsis Delgadillo, Senior Vice President of Customer Success at KeenStack. They’ll dive deep into our groundbreaking AI-Powered Healthcare Referral Management Solution, built on the ServiceNow AI Platform. Discover how KeenStack’s AI-Powered Healthcare Referral Management Solution, built on the […]
Healthcare Referral Management and the Power of AI with ServiceNow and KeenStack
How can healthcare organizations stop losing patients and revenue through referral leakage? In this episode, we sit down with Drew Koerner, Healthcare CTO at ServiceNow, and Elevsis Delgadillo, SVP Customer Success at KeenStack, to uncover how automation and AI are transforming medical referral management. This episode reveals how healthcare systems can eliminate the 55-65% referral […]
From Legacy to AI-Powered ITSM: Building a Compelling Business Case for ServiceNow
Is your organization’s IT service management (ITSM) platform holding you back? Legacy systems, devoid of advanced AI, are quickly becoming a liability in today’s business landscape. Without capabilities like predictive analytics, virtual agents, and generative AI tools such as Now Assist, organizations face mounting inefficiencies, rising operational costs, and missed opportunities for innovation. Upgrading to […]