KeenStack recognized as one of five honorees for its AI-Powered Healthcare Referral Management solution, built on ServiceNow
Chandler, Ariz. – May 15, 2026 — KeenStack, the professional services consulting firm that helps companies unlock the full power of ServiceNow, today announces it has been named one of five winners of the Knowledge26 AI Innovation Zone Award. The honor recognizes the most creative and effective AI-powered solutions showcased at ServiceNow’s flagship annual conference.
KeenStack was selected for its AI-Powered Healthcare Referral Management solution, which automates the intake, validation, and routing of patient referrals without manual intervention. Healthcare organizations lose 55 to 65 percent of referrals to out-of-network providers every year due to broken handoffs and manual processes. KeenStack’s solution closes that gap by ingesting referral documents from any channel, validating completeness against clinical eligibility criteria, and routing each case independently within a HIPAA-compliant, fully auditable framework on ServiceNow.
“This recognition validates what we set out to build,” said Thiru Thangarathinam, Founder and CEO of KeenStack. “A solution that takes a referral from intake to routing without a coordinator having to touch it. That is what the future of healthcare operations looks like.”
The solution is live and certified on the ServiceNow Store. To learn more, please click here.
About KeenStack
KeenStack is a premier professional services consulting firm that specializes in helping organizations implement, optimize, and manage their ServiceNow platforms to streamline workflows, improve operational efficiency, and drive digital transformation. Through strategic guidance, technical implementation, and ongoing support, KeenStack empowers clients to maximize the value of their ServiceNow investments. To learn more, please visit www.keenstack.com.
