A KeenStack Hackathon
KeenStack believes the most powerful solutions are created when talented people are trusted to explore. StackUp is where that belief becomes tangible, an opportunity for you to see firsthand the ingenuity and drive that our team brings to every client challenge.
What is STACKUP
StackUp brings together KeenStack teams to design and build intelligent AI agents on ServiceNow, centered on one of the most critical and underutilized areas in technology today: the Configuration Management Database CMDB. Over a focused building period, participants develop real, working solutions and present them live to a panel of industry leaders who evaluate the entry and award winners on July 30, 2026.
The ideas generated here are grounded in the real challenges our clients face, and the strongest solutions have a clear path toward becoming AI applications available on the ServiceNow store. StackUp is how KeenStack turns curiosity into capability.
The Challenge
CMDB is the foundation organizations rely on to understand their technology environment, yet most are only beginning to unlock what it can do. StackUp participants are building AI agents that automate discovery, surface real-time insights, and bring intelligent decision-making into workflows that have historically required significant manual effort.
Built to solve real problems
Every solution built during StackUp is grounded in ServiceNow and designed with real-world complexity in mind. Participants are not building demos for the sake of demos. They are building tools they believe could meaningfully improve how organizations operate, with judges evaluating each solution on exactly that standard.
Empathy
The problems our teams are solving are real ones our clients navigate every day. That understanding shapes every solution built during StackUp.
Growth
We invest in our people’s ability to think bigger. StackUp creates the space to push beyond what we already know how to do.
Resourcefulness
Our teams are given a challenge, a platform, and the freedom to figure it out. That is exactly how the best solutions get built.
Authenticity
What you see during StackUp is genuinely who we are. A team that cares about the craft, invests in its people, and builds things that matter.
Our Values at Work
StackUp is a direct expression of the culture we have built at KeenStack.
Everything we do at KeenStack is guided by four core values.
How It Works
Teams build, finalists present, and an expert panel awards the winners.
Teams Form
and Register
KeenStack team members form groups of one to three and register to compete.
Teams Build
Their Solution
Participants design and develop a working AI agent for CMDB on ServiceNow during the hackathon window.
Finalists
Present Live
Top teams present their solutions to the judge panel on the morning of July 30, 2026.
Judges Award
Winners
Our panel of external leaders evaluates each solution and announces the winners the same morning.
Meet the Judging Panel
StackUp’s judges are handpicked local leaders in ServiceNow and AI. These are individuals are actively shaping how organizations adopt AI. Their expertise will influence what gets built on ServiceNow next.
Chetan Kumar Bachuwar
Director Information
Technology Group
Marc Bouton
Sonora Quest Laboratories
Director, IT&S-Enterprise Architecture & Applications Support
Steve Jones
Discount Tire
Senior Configuration Engineer
Shripathi Krishnan
Cranial Technologies
IT Director & Security Officer
Jeff Newman
Gore
Gore Medical Digital IT Infrastructure & Operations Leader
Become a Judge
A seat at the table as AI and ServiceNow converge.
Why judge StackUp?
We handpick a small group of leaders to sit on our panel. This invitation is extended to the people who are actively shaping how organizations adopt AI and want their expertise to influence what gets built on ServiceNow next.
You will see working AI solutions built around CMDB challenges your organization knows well, connect with peers who are navigating the same questions, and walk away recognized for your expertise. No preparation required. Just your perspective and two hours of your time on July 30.
See what is coming next:
Get a first look at working AI solutions built around real CMDB challenges, before they reach the broader market.
Be recognized for your expertise:
Selected judges are featured across KeenStack’s LinkedIn, event coverage, and promotional content as recognized voices in AI and ServiceNow.
Build meaningful connections:
Share the morning with a handpicked group of local ServiceNow and AI leaders who are just as invested in where this technology is going as you are.
Leave inspired:
Every solution is built around practical, real-world problems. Walk away with new perspectives on what AI and ServiceNow can do for your organization.
Who we look for in a judge
IT Directors and Platform Owners
CMDB Practitioners
ServiceNow Stakeholders
AI and Automation Decision-Makers
Take the Next Step With KeenStack
Our team is ready to help you unlock your organization’s potential through innovative technology and strategic partnerships. Let’s build the future, together.
Apply to Join Our Judging Panel
Finalist Solutions
The solutions built during StackUp show what is possible when talented people are trusted to explore. These are the entries our judges recognized for their innovation, technical execution, and real-world potential.
First Place
Keystone
Alex Ngo and Nivetha Sivakumar
Infrastructure data arrives incomplete, duplicated, and inconsistent. Engineers spend time manually reviewing and correcting it before it can safely enter the CMDB. Keystone changes that. The AI agent comprehends data quality, prioritizes the highest impact issues, and executes governed updates through ServiceNow IRE. AI prepares the work. Engineers approve the change.
Second Place
Agent Maestro
Adam Nugroho
CMDB health, ownership, and dependencies sit across separate views. Investigation becomes manual, slow, and difficult to audit. Agent Maestro brings it into one workspace, finding low quality and ownerless CIs, explaining context, validating citations back to source records, and routing remediation tasks for human approval. Deterministic scoring, grounded AI, and a clear human approval boundary.
Third Place
AI-Powered CMDB Duplicate Detection
Mohamed Hafiz, Deepthi Swarnaa,
and Varshine Thirunavukkarasu
Large organizations pull CI data from Discovery, SCCM, Intune, Dynatrace, and other sources. The overlaps create duplicate Computer CIs that erode CMDB trust and drive incorrect incident and change decisions. This solution automatically detects duplicates, explains why records match with a confidence score and root cause, identifies the safest CI to retain, and maintains human in the loop governance throughout.
Finalist
Change Risk Explainer
Adam Chapman, Michael Sumner,
and Kishore Ramachandran
When a Change Request’s risk score comes back medium or high, CAB reviewers get a number with no reasoning. Teams manually dig through risk inputs to understand why, slowing down approvals and CAB meetings. This solution automatically evaluates a Change Request’s risk using real historical change performance data and writes a plain English explanation directly into the Change Request, replacing the out of the box black box score with something reviewers can actually act on.
Finalist
AI-Powered CMDB Field Mapping Accelerator
Arjuan Bangera, Arun Kailash, Debabrata Sarkar
Migrating from legacy ITSM tools like Cherwell, Ivanti, or BMC to ServiceNow means mapping hundreds of fields to a multi-layered CMDB schema. Manual mapping is slow, error prone, and demands scarce expertise. This solution uses ServiceNow AI to automatically map legacy fields to the correct CMDB tables and attributes, with confidence scoring so reviewers know exactly where human input is needed. Tested across four enterprise platforms with a 100% auto mapping rate.
Explore What Is Possible
Talk to the KeenStack team about what you are navigating in your own environment. Understand how an AI agent for CMDB could be shaped around your organization’s specific challenges.