ABOUT KEENSTACK

Where Innovation Meets Execution

KeenStack is redefining digital transformation, empowering organizations to innovate and thrive with ServiceNow. We simplify complexity, turning ServiceNow’s powerful capabilities into AI-driven solutions that streamline operations, elevate customer and employee experiences, and drive measurable results. 

OUR BOARD OF ADVISORS

Guided by Leaders Who Have Shaped Industries

KeenStack’s Board of Advisors brings together distinguished executives, policymakers, and innovators with a history of driving transformative change at the highest levels. Their strategic counsel and real-world experience strengthen our mission and accelerate the impact we deliver for our clients.

Gov. Doug Ducey

David Parsons

David Rutchik

Deanna Wise

Our Leaders

Innovation is Bred from Expert Leadership

KeenStack’s leadership brings unparalleled expertise in technology, operations, and customer success. With decades of experience and a history of transformative impact, they guide our company while empowering yours to achieve more.

Thiru Thangarathinam
Founder & CEO

Amit Gupta
SVP, Delivery

Elevsis Delgadillo
SVP, Customer Success

Emma Dicker
VP, Marketing

Who We Are

Your Partner for Smarter Digital Transformation

KeenStack combines deep technical expertise with a people-first approach to redefine how businesses succeed with ServiceNow. Instead of simply solving problems, our team works to transform challenges into opportunities—always leading with innovation and empathy.

Mission

Drive digital transformation by helping organizations maximize their ServiceNow investment through impactful solutions that enhance user experiences, improve operational performance, and foster technological advancement.

Vision

Be the premier partner for organizations seeking operational excellence, service innovation, and digital transformation, all powered by an exclusive focus on ServiceNow.

 

What We Stand For

Values That Guide How We Work

Empathy

We listen, understand, and build solutions that align with stakeholder needs.

Resourcefulness

We adapt to challenges with expertise and innovative solutions.

Growth

We continuously evolve, leveraging learning and innovation to drive progress.

Authenticity

We build trust by staying true to our values and delivering on promises.

RECOGNITION

Awards and Accolades

GPTW-badges

Based on employee-reported trust and culture scores. Read the story here.

badge-admired2026

Named by Az Business magazine and BestCompaniesAZ, 2026. Learn more here.

Ai-zone-winner-26

Recognized for our AI-Powered Healthcare Referral Management solution, built on ServiceNow. Learn more here.

BY THE NUMBERS

Certifications, Not Just Claims

We invest in continuous training because ServiceNow evolves fast, and our clients need a team that keeps pace with it. These numbers represent real people on our team who hold the expertise to build, optimize, and support your platform right.

 

Total ServiceNow
Credentials

Platform-level
Credentials

ServiceNow
Certifications

Developer and
Implementer
Credentials

*As of September 2026.

OUR CULTURE

Two Offices, One Team

Chandler, Arizona and India, working together as one delivery team.

In Our Community

Part of Where We Live and Work

 We support the organizations and causes that strengthen our home base, through memberships, sponsorships, and volunteer time.

Arizona Technology Council
Chandler Chamber of Commerce
SARRC logo - Southwest Autism Research & Resource Center

GET IN TOUCH

Take the Next Step With KeenStack

Our team is ready to help you unlock your organization’s potential through innovative technology and strategic partnerships. Let’s build the future, together.

Keenstack's Board of Advisor, Gov Doug Ducey

Gov. Doug Ducey

Keenstack's Board of Advisor, David Parson

David Parsons

Keenstack's Board of Advisor, David Ritchik

David Rutchik

Keenstack's Board of Advisor, Deanna Wise

Deanna Wise

Thiru Thangarathinam, Founder and CEO of KeenStack

About

Thiru Thangarathinam

Amit Gupta, Senior Vice President of Delivery

About

Amit Gupta

Amit Gupta is the Senior Vice President of Delivery at KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow. He brings his extensive experience in IT delivery, enterprise transformations, and operational excellence to the company. His expertise spans managing large-scale projects, developing high-performing teams, program management, ITIL frameworks, and client relations. 

Prior to joining KeenStack, Amit was the Vice President of Engagement at MST Solutions. He spent his earlier career in Senior Technical Project Manager roles at Progress Residential® and Banner Health. 

at KeenStack

About

Elevsis Delgadillo

Elevsis Delgadillo is the Senior Vice President of Customer Success at KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow. He is a highly experienced IT leader specializing in cloud transformation, Salesforce integration, and ServiceNow platform implementations. At KeenStack, Elevsis leverages his deep healthcare IT expertise to ensure exceptional client outcomes.

Prior to joining KeenStack, Elevsis oversaw the adoption and scaling of ServiceNow across IT and business functions at Banner Health. Before that, he led the development of digital platforms, mobile applications, and enrollment systems at Blue Cross Blue Shield of Arizona.

Emma Dicker, Vice President of Marketing at KeenStack

About

Emma Dicker

Emma Dicker is the VP of Marketing at KeenStack, the professional services consulting firm that helps companies unlock the full potential of ServiceNow. She is a sought-after expert in growth marketing and brand strategy for high-growth companies. Her expertise spans the full scope of marketing operations—from building and executing data-driven strategies to managing cross-functional teams across global markets.

Prior to joining KeenStack, Emma held other key marketing roles at focusAZ, Mastek, and Able Aerospace Services. Emma has an MBA in marketing from the University of Massachusetts Lowell and regularly volunteers her time to the National MS Society.