Chandler-based consulting firm brings together 21 teams and 54 participants to build AI agents for CMDB, evaluated by a handpicked panel of local technology leaders
Chandler, Ariz. — KeenStack, a premier professional services consulting firm that helps organizations unlock the full potential of ServiceNow, today announces the results of StackUp, its inaugural company-wide hackathon. The event challenged KeenStack teams to design and build intelligent AI agents centered on the Configuration Management Database, with the top five finalist teams presenting their solutions live at the KeenStack Chandler office to a panel of handpicked external technology leaders from across the Valley.
Twenty-One teams and 54 participants competed over a focused multi-week building period, developing real, working AI agent solutions grounded in the challenges organizations face every day managing complex technology environments. What emerged was a clear signal of where AI is heading in configuration management and of the depth of innovation inside the KeenStack organization.
“We believe the most powerful solutions come from giving talented people a real challenge and trusting them to solve it,” said Thiru Thangarathinam, Founder and Chief Executive Officer of KeenStack. “What our teams built during StackUp reflects exactly who we are as a company and the kind of thinking we bring to every client engagement. This is only the beginning.”
Every solution presented at StackUp was built to solve a practical, real-world problem. Teams developed AI agents that accelerate the population of accurate CMDB data, strengthen native discovery and identification capabilities, and introduce governance workflows backed by grounded explanations to help CMDB owners maintain data integrity over time. One team built a solution that validates change risk, replacing black box scores with plain English evaluations rooted in real historical data. Another created a data model validation and mapping tool that helps organizations rebaseline implementations that have drifted from best practice through overcustomization and extended data objects.
Every entry was evaluated by the judge panel on its innovation, business value, technical execution, and real-world applicability. The strongest solutions are now being evaluated as internal acceleration capabilities and potential AI applications for the broader market, giving KeenStack’s clients a direct path to the innovation happening inside the company.
StackUp’s judging panel was made up of handpicked local technology leaders whose firsthand experience in AI and configuration management brought real credibility and perspective to the competition:
Jeff Newman, Medical Digital IT Infrastructure and Operations Leader, Gore
Marc Bouton, Director of IT and Enterprise Architecture and Applications Support, Sonora Quest Laboratories
Steve Jones, Senior Configuration Engineer, Discount Tire
Chetan Kumar Bachuwar, Director of Information, Technology Group
Shripathi Krishnan, IT Director and Security Officer, Cranial Technologies
“The talent and creativity our teams showed during StackUp is exactly the kind of innovation we want to bring to every client we work with,” said Amit Gupta, SVP of Delivery at KeenStack. “These solutions were practical, grounded, and built by people who understand the real complexity of modern technology environments. We are excited about what comes next.”
StackUp reflects KeenStack’s commitment to empathy, growth, resourcefulness, and authenticity in everything it builds, values that shaped every solution presented on demo day. The company plans to build on the momentum from StackUp through a broader campaign to share the solutions with its network of technology leaders across the region, opening the door for organizations that want to explore what these AI agents could look like in their own environments.
To learn more about KeenStack, please visit http://keenstack.com/stackup-ai-servicenow-hackathon/ .
About KeenStack
KeenStack is a professional services consulting firm that specializes in helping organizations implement, optimize, and manage their technology platforms to streamline workflows, improve operational efficiency, and drive digital transformation. Through strategic guidance, technical implementation, and ongoing support, KeenStack empowers clients to maximize the value of their technology investments. To learn more, please visit www.keenstack.com.
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This article was originally published in the Phoenix Business Journal.
